Data Deletion & Account Requests

Request Parent Account Deletion

To request deletion of your GOJO Parent App account and associated Parent account data, email GOJO using the button below. You can submit the request without reinstalling or signing in to the app.

Email an Account Deletion Request

How the Process Works

1. Submit a request. Email GOJO at gojo.education1@gmail.com or contact your participating school.
2. Include identifying details. Provide your name, school name, Parent account identifier if available, and state that you are requesting account deletion. Do not send your password.
3. Identity and relationship verification. GOJO or the school may verify your identity, account, and authorized relationship to the student before acting.
4. School coordination. Because Parent accounts are school-provisioned, GOJO may coordinate with the participating school to determine which records are controlled by the school.
5. Completion. Parent app access is removed and eligible Parent account data is deleted or anonymized. GOJO or the school will explain any information that must be retained.

School-Provided Accounts

Some Parent App accounts are created, provisioned, or controlled through participating schools or authorized school administrators. If your account was provided by a school, GOJO may need to coordinate with that school before changing, deleting, or releasing account or student-related information.

Your school may be the best first contact for requests involving educational records, student relationships, class or attendance records, payment records, access permissions, or school-managed account status.

Correction Requests

If account, contact, student, attendance, class mark, payment, or school information appears inaccurate, describe the information that should be corrected and why. GOJO may direct school-provided information back to the participating school for review.

What Deletion Does and Does Not Cover

An approved request may remove or deactivate the Parent login, revoke app access, remove Parent-to-student access links, and delete or anonymize eligible Parent profile information and Parent-controlled uploads.

Deleting a Parent account does not automatically delete the student's school record. Attendance, marks, payment history, enrollment information, communications, security records, or other school-controlled information may be retained when needed for educational, operational, security, dispute-resolution, or legal purposes.

Contact for Requests

Email gojo.education1@gmail.com for privacy, data, or account requests related to the GOJO Parent App.